New artificial intelligence (AI) software can help diagnose mental health issues and screen seniors for depression and anxiety through video calls and detect how they are feeling.
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| New AI Software can Detect How Seniors Feel via Video Call |
Artificial Intelligence Detects Depression and Anxiety in the Elderly via Video Call
A Singapore-based company Opsis – Emotion AI has developed new artificial intelligence software to help counselors diagnose mental health issues such as anxiety, stress, and depression in older adults through video calls.
Counselors are now able to take advantage of artificial intelligence to measure facial expressions, This AI software maps positive and negative emotions during a call.
The program was developed as part of a community initiative to support the elderly in Singapore.
Social service agency Lions Befrienders will work on testing the new technology over the next two years with about 4,300 elderly people. Staff from Lions Befrienders did a live experiment with two elderly volunteers to try out the program.
Their responses and facial expressions were recorded on a video clip during a video call, and the software installed on the counselor's device analyzed them in real-time.
At the end of the sessions, the program presented heat maps of positive and negative emotions for each participant.
AI Revolutionizes Senior Mental Health Care Through Video Calls
A groundbreaking AI software is transforming mental health care for seniors by detecting emotions during video calls.
Developed by Opsis Emotion AI, this technology analyzes facial expressions in real-time, mapping positive and negative emotions. It enables counselors to diagnose mental health concerns like anxiety, stress, and depression with up to 85% accuracy, complementing traditional assessments.
This innovation addresses challenges posed by reduced visual and auditory cues in virtual counseling, especially during the pandemic.
By identifying subtle emotional changes, the software ensures early detection and intervention, improving care quality. It also supports culturally reticent seniors who may hesitate to discuss mental health openly.
Piloted by Lions Befrienders in Singapore, the program has already impacted thousands of seniors, enhancing their access to timely mental health support. The initiative, backed by Temasek Foundation, highlights the potential of AI in bridging gaps in senior care.
This AI-driven approach not only empowers counselors but also fosters a proactive mental health culture among seniors.
It leverages technology, and paves the way for more inclusive and effective mental health solutions, ensuring seniors receive the care they deserve.